Step 1 — Go Live
Elle answers calls and routes to agents or departments by name. Setup is straightforward once your Slack and Follow Up Boss are configured — most clients are live within days.
Elle is the AI receptionist built for real estate agents and brokers. She qualifies buyer and seller calls, routes inquiries to available agents, documents every conversation, and delivers a Slack brief before your agent picks up — 24/7.
Answers instantly, 24/7. No hold time, no voicemail. Every lead gets a knowledgeable response on the first ring — nights, weekends, holidays included.
Elle asks the right questions naturally, determines the caller's intent and urgency in real time, and identifies the best available agent to handle the call.
A Slack brief lands with your agent before they pick up: caller name, inquiry type, and call summary. Every call is recorded and automatically logged — zero manual CRM entry, ever.
Elle pulls your Follow Up Boss agent roster to route each caller to the right person on your team. After every call, a full log is written automatically — caller details, conversation summary, and recording — so your pipeline stays current without anyone touching a keyboard.
When a call needs a live agent, Elle fires a Slack message to the right person before the transfer connects — caller name, what they want, their pipeline stage, and any prior notes. Your agent picks up already knowing who they're talking to and why they called.
Need Elle connected to a CRM, scheduling tool, ticketing system, or internal app? We build custom integrations with any system your team runs — so call data, routing, and handoffs fit your existing workflow end to end.
Every call answered instantly, regardless of hour. Leads that used to go to voicemail now enter your pipeline.
Your agent picks up already knowing the caller's name, what they want, and which agent is best suited to help — so every handoff starts with confidence, not guesswork.
Every call auto-logged. Notes written, stages updated, dispositions recorded — with no one at a keyboard.
Elle vs. Other AI Receptionists
Generic AI tools field calls and take messages. Elle qualifies intent in real time, routes to the right agent using your Follow Up Boss roster, briefs your team before they pick up, and logs every call automatically — with zero human intervention. That's not a receptionist. That's a revenue system.
| Capability | Other AI Receptionists | Elle by Garda AI |
|---|---|---|
| Pre-built templates for real estate | Generic scripting — you configure everything from scratch | Buyer, seller, referral, vendor, contract, listing & lease flows are pre-wired |
| CRM-powered agent routing | Caller is always a stranger — AI learns who they are only if they volunteer it | Uses your Follow Up Boss agent roster to route each caller to the right person — no manual dispatch needed |
| Lead qualification | Static intake script or menu-driven prompts | Dynamic questions that adapt to caller intent, prior CRM activity, and deal stage in real time |
| Call routing logic | Fixed phone tree or simple keyword matching | AI scores intent AND urgency, routes to the right agent by name, department, or priority |
| Agent handoff | Cold transfer — agent picks up with zero context | Warm handoff: agent gets a Slack brief — name, need, CRM stage, prior notes — before they say hello |
| Automatic call logging | Transcript emailed after the call — someone still has to copy it in | Every call is automatically recorded and logged — caller details, summary, and recording captured with zero manual entry |
| Workflow customization | Template-locked or requires a developer to change routing logic | Visual no-code Workflow Builder — define exactly how your team works, no dev required |
| Learns from your business | One-size-fits-all out of the box, static forever | Phase 2 onboarding uses recordings of your own receptionist to tune Elle to your team's exact style |
| Go-live speed | Days to weeks of configuration, testing & QA | Most clients are live within days — immediate coverage as soon as you're set up |
"Other tools transfer the call. Elle transfers the context."
Before your agent picks up, they already know the caller's name, what they want, where they are in the pipeline, and what happened last time. The first word out of your agent's mouth can be: "Hey Sarah, I see you're still looking at the Oak Street listing."
"Route the right call to the right agent, every time."
Every other AI receptionist uses a static phone tree. Elle qualifies the caller's intent in real time, then routes to the right agent by name using your Follow Up Boss roster — no manual dispatch, no cold transfers.
"The pipeline that fills itself."
The average agent spends 30–45 minutes a day updating their CRM from call notes. With Elle, that number is zero. Every call is automatically recorded, transcribed, and logged — whether it's a 45-second vendor call or a 12-minute buyer qualification.
AI Receptionist vs. Standard IVR
| Capability | Standard IVR | Elle by Garda AI |
|---|---|---|
| Understanding caller input | Keypress menus or rigid prompts | ✓ Free natural language, any accent |
| Context awareness | Caller is always a stranger | ✓ Routes using your Follow Up Boss agent roster — right person, every time |
| Lead qualification | Menu selection only | ✓ Dynamic questions,ID caller intent |
| Call Routing logic | Static tree, manually rebuilt | ✓ AI determined intent, urgency, agent prefs |
| Agent handoff | Cold transfer, zero context | ✓ Warm — name, need, stage in Slack |
| Data capture | Manual entry required | ✓ Auto-writes notes, stage, disposition |
Real call scenarios across common real-estate workflows. Tap Play to listen without leaving the page.
| Call Type | Description | Duration | Listen |
|---|---|---|---|
| Buyer | Inbound buyer inquiry with property preference capture and qualification. | 1 min 12s | |
| Seller | Seller lead call focused on motivation, timeline, and listing readiness. | 57s | |
| Referrals | Referral intake and routing flow with lead-source tagging. | 1 min 7s | |
| Vendor | Vendor and service-provider call triage with routing support. | 57s | |
| Contracts | Contract-stage call with urgency detection and handoff context. | 1 min 10s | |
| Listings | Listing inquiry flow with details capture and follow-up setup. | 1 min 26s | |
| Leases | Leasing call with qualification, intent capture, and next-step routing. | 2 min 1s |
One closed transaction covers months of service. If this captures one after-hours lead per month that would have gone to voicemail, it pays for itself many times over.
We roll out in two clear phases: get Elle answering calls first, then use real call transcripts to refine her prompts and workflows so she matches exactly how your team operates.
Elle answers calls and routes to agents or departments by name. Setup is straightforward once your Slack and Follow Up Boss are configured — most clients are live within days.
Record all calls Elle transfers to your live receptionist. Use recordings to build a fully optimized version of Elle for how your specific business actually operates.
These live interface views show workflow orchestration, lookup table controls, transcripts, and action logging in one clean operating view.
Schedule a 20-minute demo. We'll model the ROI against your actual inbound volume and show you Elle in a live real estate scenario.